Frequently Asked Questions by Alumni

1. I received an email/postcard/phone call from a company asking for my personal information and a story about New Jersey Institute of Technology. Is this a legitimate project, or is it a scam?
We have partnered with PCI (also known as Publishing Concepts) to produce the Highlander History Project Publication, which is an Oral History Publication for New Jersey Institute of Technology. PCI is a family owned business based in Dallas, TX that publishes directories for educational institutions, fraternities, sororities, and military organizations across the nation for almost 100 years. This project allows NJIT to hear about your personal experiences and explain how NJIT has helped shape your lives.

2. Does New Jersey Institute of Technology benefit from this at all?
Yes, in a few different ways:
a. Legacy – Preserves the oral history of our school
b. Updated Information – Allows us to effectively communicate with and engage alumni
c. Pride – Wearing apparel shows support and love for our school

3. How do I know my information will only be used for this specific purpose?
PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Directory will be held confidentially by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court or law. Upon completion of the project, PCI will redact PII (Personal Identifiable Information) from any and all electronic files that we have supplied or were produced by PCI in connection with the production of the directory.

4. I would like to update my information and share a story. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Highlander History Project. The representative will verify all the information we have on file for you, make any updates where needed, then ask you to share your story about your time at New Jersey Institute of Technology. Your story will be recorded and the sound clip provided to NJIT at the conclusion of the project. One of the numbers for the New Jersey Institute of Technology alumni is 1.866.501.6962.

If you have received an email with an embedded link, you may go to the online site to review your information and submit a story.

5. I updated my information but need some more time to think about what experience to share.
You can call back at any time to share your Highlander experience.

6. I shared a story and the representative said I could provide some photos. How do I do this?
You will receive an email with a link to upload up to two photos plus captions.

If you have also purchased a book but do not have an email address on file, you will be sent a photo mailer to send physical photos in to be printed (note: photos will be returned if you include a self-addressed, stamped envelope).

7. I’d like to add / remove info from my story.
You will receive an email prior to publication that will allow you to review your transcribed story and make any edits.

8. If I share a story, do I have to provide a photo? If I want a photo included, do I have to share a story?
You may share as little or as much as you’d like. Some people only want to share a story, others only want to share a photo and caption.

9. Can anyone purchase a book?
The New Jersey Institute of Technology Highlander History Publication is available for sale only to NJIT alumni.

10. When will I receive my book?
The total duration of the Highlander History Project is about 12 months. Since we began the project in May 2020, the books will be distributed in May 2021.

11. Can I choose some or all of my information not to be printed in the book?
The only information printed in this book will be your name, class year, and degree. However, when you call to update your information, you can tell the representive what information you prefer to have excluded. You may also communicate this information to the PCI customer service desk at 1.800.982.1590 or to the NJIT Alumni Association. 

12. I ordered a book/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1.800.982.1590 and they will take care of this for you.

13. Can I submit my story and photos online?
Please click here and enter the ID Number found on your postcard or email and your last name. From there, you will be able to update your information, submit a written story, and upload photos.